Support

Email hello@cosmae.io with your store's address and what you see.

Add the blocks to your theme

1. In your Shopify admin, open Online Store, then Themes, then Customize.
2. For the try-on: open a product page template, add a block, and choose Cosmae try-on button under Apps. Place it near the add to cart button.
3. For the skincare finder: open the page where you want it (the home page is a good start), add a block or section, and choose Cosmae skincare finder under Apps.
4. You can change the button text in the block's settings. Save the theme.

The app's Home screen shows whether each feature's block is on your theme, with a button that opens the theme editor to add it.

Switch a feature off

Open Cosmae in your Shopify admin and use the switch for that feature on the Home screen. Its button is hidden on your store within seconds; your settings and corrections are kept for when you switch it back on.

Uninstall

1. In your Shopify admin, open Settings, then Apps.
2. Find Cosmae, open its menu and choose Uninstall.

Uninstalling ends any Cosmae charges. The buttons stop working on your store; you can remove the blocks in the theme editor. 48 hours after uninstall, Shopify sends a deletion notice and Cosmae deletes your store's data: products, shade colours, skincare details, settings, plans and usage counts.